http://jobs.scottrade.com/feeds/computers-Phoenix-AZ-jobs/ Custom RSS Feed for computers-Phoenix-AZ-jobs Fri, 24 May 2013 23:21:05 GMT en-us /sites/scottrade/images/Scottrade-Careers-Logo.png http://jobs.scottrade.com/feeds/computers-Phoenix-AZ-jobs/ 720 Description:

Scottrade, Inc. has a Branch Manager position available in Avondale, AZ. The Branch Manager is responsible for the day to day operation of the branch office, leading branch planning and goal setting activities as well as the development of all branch associates. The Branch Manager supports licensed associates in such areas as margin rules and regulations, option strategies and advanced trading technologies. All duties and responsibilities are performed while providing excellent customer service to prospective and existing customers on the phone and in person. The Branch Manager's goal is to satisfy the customer needs, promote our value proposition and to ensure a memorable and satisfactory trading experience with Scottrade.

Duties and Responsibilities:

* Promote the benefits of Scottrade to prospective and current customers.
* Execute trades for customers who either walk-in or call over the phone in an accurate and professional manner.
* Provide customer service for all aspects of account maintenance.
* Keep up with reorg items, margin delinquencies; call customers to inform them of exercises, short option report, miscellaneous debits.
* Take lead information from potential customers and discuss the type of account paperwork needed with customer.
* Handle customer complaints and problems. Work with the compliance department as necessary.
* Review all branch reports.
* Keep branch statistics and P&L reports and ensure credit and charges are correct.
* Approve all paperwork before going to compliance.
* Maintain tally sheet/leads database reports/yearly summary.

Knowledge, Skills and Abilities:

* Prior management experience in brokerage industry helpful
* Excellent customer service skills
* Excellent verbal and written communication skills
* Excellent organizational skills
* Excellent computer skills including a proficient understanding of the Internet
* Excellent research/problem solving skills
* Proficiency with Microsoft Word, Excel, and Outlook
* Some travel required

Education and Experience:

* A current Series 7 and Series 63 license
* Series 9/10 license preferred or ability to obtain the license within 45 days
* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience required
* 3 to 4 years of licensed discount experience with a major discount brokerage firm preferred and absolute proficiency as a stockbroker in all areas of the discount industry
* Minimum 4 years customer service skills
* Clean U4 securities record

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location AZ - Phoenix]]>Thu, 16 May 2013 02:59:00 GMThttp://jobs.scottrade.com/job/Phoenix-Branch-Manager-Avondale%2C-AZ-Job-AZ-85001/2552607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Phoenix-Branch-Manager-Avondale%2C-AZ-Job-AZ-85001/2552607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Senior Application Support Engineer position available in Scottsdale, AZ.This position is responsible for providing Level 1 and 2 support (24x7) of Scottrade’s in-house and 3rd party distributed production applications, as well as deployment of new software, upgrades, and application code to remediate known defects. This position is responsible for effectively escalating to Level 3 in-house and 3rd party support teams. In addition, this position provides support, maintenance, and configuration services for various middleware and platform components, such as application servers, web servers, and message buses. The Senior Application Support Engineer ensures that application documentation needed for code release and support is accurate, tested, and complete, and provides services to automate installations where possible. This position provides technical expertise in support of all business and I.T. sponsored projects. Key Performance Indicators include Customer Satisfaction, Problem Resolution Rate, Application Availability, and Project Deliverable Success Rate.

Responsibilities:

* Provide advanced technical skills in monitoring, troubleshooting, maintenance, and enhancements of distributed applications and middleware.
* Provide technical expertise and perform tasks for all related projects where application releases across QA and Production environments are necessary (including Disaster Recovery and Business Continuity).
* Provide 24x7 support of the distributed applications and middleware.
* Work closely with business and I.T. associates, and outside vendors to effectively plan, deploy, document, and maintain the distributed application/middleware environments’ additions and changes.
* Maintain relationships with I.T. and outside Level 3 escalation points.
* Initiate and participate in timely communication to all stakeholders as necessary during release and incident processes.
* Provide mentoring and guidance to coworkers.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Solid understanding of Incident, Problem, Release, Change, and Project management policy and processes, as well as an established SDLC framework
* Excellent organizational skills with the ability to handle multiple tasks
* Intermediate level proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* 3+ years of technical experience in current Intel/Windows and Linux-based server operating systems
* Solid knowledge of TCP/IP networking fundamentals
* 3+ years of technical experience supporting and configuring application and web servers
* 3+ years of technical experience in software packaging and distributing, using packaging/distribution tools and scripting, including configuration and monitoring of related server components via WMI interface
* Solid knowledge of application code repositories and functions
* 3+ years experience in technical writing and documentation techniques, using tools such as MS-Office, Visio, and various screen capture utilities components and administration.
* 3+ years experience supporting multi-tier applications, including database connection configurations
* Bachelor’s degree in MIS or Computer Science is required, or equivalent combination of education and experience.
* Current MCSE certifications or other relevant technical certifications/training highly desirable.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location AZ - Scottsdale]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Scottsdale-Senior-Application-Support-Engineer-Scottsdale%2C-AZ-Job-AZ-85250/2607501/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Scottsdale-Senior-Application-Support-Engineer-Scottsdale%2C-AZ-Job-AZ-85250/2607501/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Web Development Internship position available in Saint Louis, MO. The main purpose of this position is to provide an opportunity for a quick learner to grow their knowledge of the financial industry and enhance their development skills while helping the Application Development department to complete assigned projects. The ideal candidate will have familiarity with C# or Java and the Windows operating system. Must be able to work 30 hours or less per week and 8 hours or less per day.

Responsibilities:

* Work with junior and senior team members, as well as business and product departments, to plan and develop applications.
* Work within production control guidelines for production application changes.
* Unit test new and existing solutions to ensure proper performance and efficiency.
* Obtain a working knowledge of the operating systems and hardware used by the Application Development department.
* Document new and existing applications in accordance with development standards.

Knowledge, Skills and Abilities:

* Great attention to detail.
* Ability to handle multiple tasks.
* Excellent organizational skills.
* Intermediate level proficiency with Microsoft Word, Excel, and Outlook.
* Basic level proficiency with Windows NT servers and Windows operating systems.

Education and Experience:

* Full time student working towards a Bachelor’s Degree in Computer Science, or related field required.
* 2 years of academic or professional programming experience C# or Java.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Thu, 02 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Web-Development-Intern-St_-Louis%2C-MO-Job-MO-63101/2412403/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Web-Development-Intern-St_-Louis%2C-MO-Job-MO-63101/2412403/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Business Intelligence Development Intern position available in Saint Louis, MO. The main purpose of this position is to provide an opportunity for a quick learner to grow their knowledge of the financial industry and enhance their development skills while helping the Business Intelligence department to complete assigned projects. Must be able to work 15-25 hours per week for a minimum of 2 consecutive semesters.

Responsibilities:

* Works with junior and senior team members, as well as business and product departments, to plan and develop applications.
* Works within production control guidelines for production application changes.
* Unit tests new and existing solutions to ensure proper performance and efficiency.
* Obtains a working knowledge of the operating systems and hardware used by the Application Development department.
* Documents new and existing applications in accordance with development standards.
* Performs other duties as assigned.

Knowledge, Skills and Abilities:

* Basic level proficiency with SQL or Oracle programming strongly.
* Basic level proficiency with Windows NT servers and Windows operating systems.
* Great attention to detail.
* Ability to handle multiple tasks.
* Excellent organizational skills.
* Intermediate level proficiency with Microsoft Word, Excel, and Outlook.

Education and Experience:

* Full time student working towards a Bachelor’s Degree in Computer Science, Mathematics or related field required.
* 2 years of academic or professional programming experience using SQL or Oracle databases.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Business-Intelligence-Development-Intern-St_-Louis%2C-MO-Job-MO-63101/2497366/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Business-Intelligence-Development-Intern-St_-Louis%2C-MO-Job-MO-63101/2497366/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Enterprise Applications Internship position available in Saint Louis, MO. The main purpose of this position is to assist the Enterprise Applications Development team with operational and project-specific development tasks while gaining hands-on work experience with software development and the brokerage industry.

Interns must be willing and able to work a minimum of 2 consecutive semesters. Interns will work up to 25 hours per week.

Responsibilities:

* Shadow development team members through the entire project lifecycle.
* Build development skills through mentoring, training and participating in project work.
* Learn and support Scottrade systems developed by the Enterprise Application team.
* Build soft skill proficiency, MS office, presentations, coordinate meetings, etc.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Basic familiarity with Microsoft Office products.
* Basic familiarity with a high level programming language.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* Must be a currently-enrolled, full-time college student working towards a Bachelor’s Degree in Computer Science, or related field.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Tue, 21 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Enterprise-Applications-Internship-St_-Louis%2C-MO-Job-MO-63101/2560331/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Enterprise-Applications-Internship-St_-Louis%2C-MO-Job-MO-63101/2560331/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade Inc, has a Server Support Intern position available in Saint Louis, MO. The main purpose of this position is to provide technical assistance to the Server Support Team for Business and IS projects. This position is part time employment designed for full time students to gain hands on experience while completing their academic courses.

Responsibilities:

* Provide technical deployment and installation of distributed systems' servers including imaging and rack installation of blade servers.
* Provide technical deployment and support for server hardware, middleware and software.
* Work closely with internal associates and external vendors to effectively plan, deploy, and maintain the server infrastructure environment, additions and changes.

Experience and Education:

* 1+ year of technical experience in current Intel/Windows-based server environments with a basic level of expertise with LAN/WAN network components and administration.
* Must be a currently enrolled, full time college student attending school in the area with progress towards a Bachelor's degree in MIS/Computer Science or another similar degree.
* Must have a minimum of 2 semesters left before graduation and a willingness to commit to the internship program for a minimum of 2 semesters.
* Current MCSE certification and other relevant certifications, preferred.

Scottrade, Inc, and equal opportunity employer, is committed to inclusion and a diverse workplace.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Server-Support-Intern-St_-Louis%2C-MO-Job-MO-63101/2609922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Server-Support-Intern-St_-Louis%2C-MO-Job-MO-63101/2609922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Service Center Stock Broker Trainee position available in Westminster, CO. The main purpose of this position is to answer customer calls and provide basic information while training to become a licensed stockbroker. It is expected that the incumbent will pass the Series 7 and Series 63 exams within 4-5 months of assuming this position. There are various shifts available including, day shifts, night shifts, and 4 x 10 shifts.

Responsibilities:

* Answer customer calls routed from branch offices located throughout the United States.
* Provide assistance to existing Scottrade customers with quotes, account inquiries, and online/technical guidance.
* Field questions from potential customers regarding Scottrade accounts, services, product, fees, website and branch offices.
* Place outbound customer calls to report trade execution prices for orders taken by Service Center Brokers.
* Review customer emails, and write timely, professional responses to inquiries, or route emails to appropriate department for review and response (Technical Desk, Compliance, Supervisor, Marketing, etc.).
* Answer all customer calls for branch offices before and after regular branch office hours.
* Answer customer calls on a supplemental basis during office hours when the branch offices are busy or otherwise unavailable.
* Provide occasional assistance to branch staff experiencing technical/computer outages.
* Activate new and existing customer accounts for Internet and touchtone telephone access and trading.
* Verify and change customers’ account passwords at customer and branch request.
* Write email inquiries to customers regarding various issues, including paperwork requests, margin account status, account information, etc. at the request of branch offices.
* Record customer leads received by telephone and email in the leads database system, and route customer information to appropriate branch for lead packet mailing.
* Send emails to customers at the direction of home office departments, including Compliance and Margin Departments.

Knowledge, Skills and Abilities:

* Ability to pass the Series 7 and 63 licenses within 4-5 months.
* Excellent verbal and written communication skills.
* Excellent customer service skills.
* Great attention to detail.
* Excellent organizational skills.
* Good understanding of the stock market.
* Excellent computer skills, including a proficient understanding of online trading.
* Quick and accurate typing/data entry skills.
* Ability to multi-task.
* Proficient basic math skills; ability to calculate commissions.
* Basic level proficiency with Microsoft Word, Excel, and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* Bachelor’s Degree in Business or Finance or related field required, or equivalent combination of education and experience.
* 1-2 years customer service experience required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location CO - Westminster]]>Fri, 10 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Westminster-Service-Center-Broker-Trainee-Westminster%2C-CO-Job-CO-80003/2543295/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Westminster-Service-Center-Broker-Trainee-Westminster%2C-CO-Job-CO-80003/2543295/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Application Security Engineer position available in Saint Louis, MO.The main purpose of this position is to work in a team environment to identify vulnerabilities in Scottrade's complex software architecture. The engineer will be responsible for participating in the design, performing security code reviews and conducting application security tests against a wide variety of applications.

Responsibilities:

* Review application source code and stored procedures for potential vulnerabilities.
* Provide technical expertise and perform tasks on related enterprise projects.
* Perform white-box and black-box web application security assessments.
* Assist with the development of secure coding policies and practices.
* Evaluate new and emerging products and technologies.
* Assist with the development of security policies, standards, procedures and guidelines.
* Assist with incident handling and response.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Excellent written and oral communication skills.
* Strong work ethic with the ability to effectively muti-task in a fast paced environment.
* Ability to conduct source code reviews.
* Intermediate understanding of common internet protocols at the application, transport and network layers (e.g., HTTP and SMTP).
* Familiarity with XML, SOAP and AJAX.
* Familiarity with the characteristics of common symmetric, asymmetric encryption and hashing algorithms.
* Intermediate experience with at least one common compiled language (e.g., C, C++, Java, or C#) and one scripting language (e.g., Perl, Python, or Java).
* Basic understanding of the layers of the OSI model.
* Basic understanding of at least one communications method (APIs-JMS, COM, Sockets).
* Basic level of proficiency with SQL databases and Windows operating system.
* Basic web programming ability (e.g., ASP.NET, PHP, Perl CGI, or Java).
* Basic knowledge of common vulnerabilities, (e.g., XSS, SQLi, OS command injection, cookie manipulation and buffer overflows).

Education and Experience:

* Bachelor’s degree in Business, Management Information Systems or Computer Science, or equivalent combination of education and experience required.
* 2+ years information security or 5+ years information systems experience required.
* 2+ years application development experience in C/C++, .Net, Java, or J2EE required.
* 1+ years experience performing application security tests against websites or web applications required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Tue, 21 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Application-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2560337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Application-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2560337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Senior Network Security Engineer position available in Saint Louis, MO. The main purpose of this position is to assist in ensuring that the Scottrade Extranet, Intranet and Internet designs and implementations meet or exceed industry standard security practices. The network security engineer must have some background in the areas of; risk assessment work, testing, implementation planning and executing, while focusing on firewalls, VPNs, IPS and related network security tools. The individual must also have a solid background in maintenance and upkeep of network security solutions in a high availability network.

The ideal candidate is a self-started, highly motivated and have the ability to work well in a team environment. Additionally, the candidate will have knowledge on threats, analysis and remediation efforts in reference to Intrusion Prevention and pennetrations. The results oriented candidate should also have excellent communication and presentation skills.

Responsibilities:

* Leads functional and technical specifications for security related projects
* Manage the Branch and head end Firewalls
* Work with team on capacity planning and strategy of security infrastructure
* Manage the IPS / IDS solution(s) for Scottrade
* Manage the VPN solution(s) for remote access
* Implement telecommunications security over PBX, VoIP and POTS lines
* Assist with the design, implementation, and maintenance of security focused infrastructure
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Ability to develop a secure network architecture.
* Abilty to install, configure, and update one or more security related products: firewalls, VPN concentrators, proxies.
* Strong understanding of networking at all layers of the OSI and/or TCP/IP models and how to secure those layers.
* Strong understanding of security concepts such as least privilege, privilege escalation, and defense in depth.
* Familiarity with purpose of various documents such as technical and functional requirements, information security policies and post mortem documents.
* Ability to perform security testing using one or more security testing methods (OWASP, NSA, ect).
* Ability to identify and clearly explain various network security vulnerabilities and explain in detail how to avoid them in a variety of networks (private, VPNs, MPLS, etc?).
* Introductory knowledge of workstation security including how end point and network security complement each other.
* Knowledge of MPLS, WAN, MAN, and other geographical security challenges.
* Basic level proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
* Basic level proficiency with Cisco routers and switches.

Education and Experience:

* High school diploma or equivalent required. Associate’s or Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience preferred.
* Total of of 6 years experience in Information Systems.
* 5-7 years experience in information/network security or 3 years in Networking and Telecom.
* 1-2 years experience in network administration utilizing Cisco, Juniper or Checkpoint in an enterprise environment.
* 3 years experience of security penetration testing.
* SANS Certification and CISSP certification preferred.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Tue, 21 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Senior-Network-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2560338/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Senior-Network-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2560338/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Service Center Customer Service Representative position available in Saint Louis, MO. The main purpose of this position is to work as a customer service representative within the Service Center to support customers with their brokerage and banking needs. The goal is to meet or exceed the Scottrade customer need via phone, chat and/or e-mail.

Responsibilities:

* Provide excellent customer service to all customers and prospects via phone, e-mail and chat. Follow-up on customer inquires not immediately resolved
* Efficiently navigate and utilize various systems and applications to service clients and prospects
* Proactively promote the benefits of Scottrade products and services to prospects and clients. Collect lead information received by phone, use email and chat to assist prospects in opening accounts
* Provide administrative support to Service Center Supervisors and brokers as necessary
* Remain current on all policies, procedures, and training
* Work with associates in the operations, service centers and the branch network to resolve customer service issues

Knowledge, Skills, and Abilitites:

* Computer literate with the ability to learn various software applications required to complete customer request.
* Ability to multitask.
* Strong verbal and written communication skills.
* Basic level proficiency with Microsoft Word, Excel, and Outlook.

Education and Experience:

* Associate’s Degree in Business, Finance, or a related field, or equivalent combination of experience and education preferred.
* 1+ year general office experience required; previous experience in financial services preferred.
* 1+ year customer service experience required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Tue, 21 May 2013 02:59:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Service-Center-Customer-Service-Representative-St_-Louis%2C-MO-Job-MO-63101/2421159/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Service-Center-Customer-Service-Representative-St_-Louis%2C-MO-Job-MO-63101/2421159/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Branch Stock Broker Trainee position available in Reno, NV. The main purpose of this position is to work towards a promotion to Branch Stockbroker. The Trainee operates as a team member to support clients and brokers. All duties and responsibilities are performed while providing excellent customer service to prospects and customers on the phone and in person. The goal is to satisfy client needs, promote our value proposition and to ensure a memorable and satisfactory experience with Scottrade, Inc.

Responsibilities:

* Learn registered representative functions and responsibilities which include margin, options, account types, trading rules and terminology
* Greet clients and answer phones
* Navigate through internal systems proficiently to obtain client information
* Provide stock quotes to clients
* Verify client instructions have been completed
* Process mail and distribute paperwork effectively

Knowledge, Skills, and Abilities:

* Previous experience in the brokerage industry helpful.
* Excellent verbal and written communication skills.
* Excellent organizational skills.
* Excellent computer skills including a proficient understanding of the Internet.
* Excellent research/problem solving skills.
* Proficiency with Microsoft Word, Excel, and Outlook.

Education and Experience:

* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience required.
* Must obtain Series 7 License within 90 days of hire and Series 63 License in the consecutive following 30 days.
* 1-2 years customer service experience required.
* 1-2 years general office experience preferred.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location NV - Reno]]>Thu, 23 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Reno-Branch-Stock-Broker-Trainee-Reno%2C-NV-Job-NV-89501/2507589/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Reno-Branch-Stock-Broker-Trainee-Reno%2C-NV-Job-NV-89501/2507589/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:
Scottrade, Inc. has an Branch Stock Broker Trainee position available in Albuquerque, NM.The main purpose of this position is to work towards a promotion to Branch Stockbroker. The Trainee operates as a team member to support clients and brokers. All duties and responsibilities are performed while providing excellent customer service to prospects and customers on the phone and in person. The goal is to satisfy client needs, promote our value proposition and to ensure a memorable and satisfactory experience with Scottrade, Inc.

RESPONSIBILITIES;

* Learn registered representative functions and responsibilities which include margin, options, account types, trading rules and terminology (40%)
* Greet clients and answer phones (20%)
* Navigate through internal systems proficiently to obtain client information (15%)
* Provide stock quotes to clients (10%)
* Verify client instructions have been completed (10%)
* Process mail and distribute paperwork effectively (5%)
* Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

* Previous experience in the brokerage industry helpful.
* Excellent verbal and written commiunication skills.
* Excellent organizational skills.
* Excellent computer skills including a proficient understanding of the Internet.
* Excellent research/problem solving skills.
* Proficiency with Microsoft Word, Excel, and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

EDUCATION & EXPERIENCE:

* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience required.
* Must obtain Series 7 License within 90 days of hire and Series 63 License in the consecutive following 30 days.
* 1-2 years customer service experience required.
* 1-2 years general office experience preferred.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location NM - Albuquerque]]>Sat, 18 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Albuquerque-Branch-Stock-Broker-Trainee-Albuquerque%2C-NM-Job-NM-87101/2605322/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Albuquerque-Branch-Stock-Broker-Trainee-Albuquerque%2C-NM-Job-NM-87101/2605322/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:
Scottrade, Inc. has an Branch Stock Broker Trainee position available in Des Moines, IA.The main purpose of this position is to work towards a promotion to Branch Stockbroker. The Trainee operates as a team member to support clients and brokers. All duties and responsibilities are performed while providing excellent customer service to prospects and customers on the phone and in person. The goal is to satisfy client needs, promote our value proposition and to ensure a memorable and satisfactory experience with Scottrade, Inc.

RESPONSIBILITIES;

* Learn registered representative functions and responsibilities which include margin, options, account types, trading rules and terminology (40%)
* Greet clients and answer phones (20%)
* Navigate through internal systems proficiently to obtain client information (15%)
* Provide stock quotes to clients (10%)
* Verify client instructions have been completed (10%)
* Process mail and distribute paperwork effectively (5%)
* Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

* Previous experience in the brokerage industry helpful.
* Excellent verbal and written commiunication skills.
* Excellent organizational skills.
* Excellent computer skills including a proficient understanding of the Internet.
* Excellent research/problem solving skills.
* Proficiency with Microsoft Word, Excel, and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

EDUCATION & EXPERIENCE:

* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience required.
* Must obtain Series 7 License within 90 days of hire and Series 63 License in the consecutive following 30 days.
* 1-2 years customer service experience required.
* 1-2 years general office experience preferred.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location IA - Des Moines]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Des-Moines-Branch-Stock-Broker-Trainee-Des-Moines%2C-IA-Job-IA-50301/2609920/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Des-Moines-Branch-Stock-Broker-Trainee-Des-Moines%2C-IA-Job-IA-50301/2609920/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Service Center Customer Service Representative position available in Westminster, CO. The main purpose of this position is to work as a customer service representative within the Service Center to support customers with their brokerage and banking needs. The goal is to meet or exceed the Scottrade customer need via phone, chat and/or e-mail.

Responsibilities:

* Provide excellent customer service to all customers and prospects via phone, e-mail and chat. Follow-up on customer inquires not immediately resolved
* Efficiently navigate and utilize various systems and applications to service clients and prospects
* Proactively promote the benefits of Scottrade products and services to prospects and clients. Collect lead information received by phone, use email and chat to assist prospects in opening accounts
* Provide administrative support to Service Center Supervisors and brokers as necessary
* Remain current on all policies, procedures, and training
* Work with associates in the operations, service centers and the branch network to resolve customer service issues

Knowledge, Skills, and Abilitites:

* Computer literate with the ability to learn various software applications required to complete customer request.
* Ability to multitask.
* Strong verbal and written communication skills.
* Basic level proficiency with Microsoft Word, Excel, and Outlook.

Education and Experience:

* Associate’s Degree in Business, Finance, or a related field, or equivalent combination of experience and education preferred.
* 1+ year general office experience required; previous experience in financial services preferred.
* 1+ year customer service experience required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location CO - Westminster]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Westminster-Service-Center-Customer-Service-Representative-Westminster%2C-CO-Job-CO-80003/2609921/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Westminster-Service-Center-Customer-Service-Representative-Westminster%2C-CO-Job-CO-80003/2609921/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

We have a commitment to work with the latest technologies, and associates have several on-the-job training opportunities. As one associate put it, “There is so much technology and knowledge here, the possibilities are endless!” One of the best parts about working in IT at Scottrade is the open communication built into the process itself. Every month, the CIO and his management team hold IT Town Hall meetings to quickly and accurately disseminate information and gather direct feedback.

The main purpose of this Sr. Application Security Engineer position in Saint Louis, MO is to work in a team environment to identify vulnerabilities in Scottrade's complex software architecture. The engineer will be responsible for participating in the design, performing security code reviews and conducting application security tests against a wide variety of applications. This position will be responsible for taking the lead on team initiatives and mentoring other engineers. Must have advanced knowledge of Object Oriented and Secure Programming Techniques, preferably in one or more of the following languages: Java, C#, ASP.NET.

Responsibilities:

* Review and identify areas of exposure / risk in developed and/or purchased applications.
* Review application source code and stored procedures for potential vulnerabilities and exploits.
* Write secure application requirements for the technical specifications in order to ensure development related projects are designed holistically to provide security.
* Perform White-Box and Black-Box Web Application Security Assessments on all applications.
* Mentor software developers and application security engineers regarding secure coding techniques.
* Assist with the development of secure coding standards, policies and guidelines.
* Assist with incident handling and response activities.

Knowledge, Skills and Abilities:

* Excellent written and verbal communication skills.
* Strong attention to detail and organizational skills.
* Strong work ethic and be able to effectively multi-task in a fast paced support environment.
* Ability to identify security vulnerabilities from source code reviews and testing.
* Ability to build secure application level solutions.
* Ability to define application security requirements for projects.
* Advanced knowledge of Object Oriented and Secure Programming Techniques, preferably in one or more of the following languages: Java, C#, ASP.NET.
* Advanced knowledge of secure communications and encryption technologies.
* Advanced experience with at least one common compiled language (e.g., C, C++, Java, or C#) and one scripting language (e.g., Perl, Python, or Java).
* Advanced knowledge of common application vulnerabilities, (e.g., XSS, SQLi, OS command injection, cookie manipulation and session hijacking).
* Intermediate understanding of XML, SOAP and AJAX.
* Intermediate web programming experience (e.g., ASP.NET, PHP, Perl CGI, or Java).
* Intermediate level proficiency with SQL and Oracle databases.
* Basic understanding of the layers of the OSI model.
* Intermediate level proficiency with Microsoft Word, Excel, Project, PowerPoint, Visio and Outlook.
* Basic level proficiency with Windows and Linux operating systems.

Education and Experience:

* Bachelor’s degree in MIS, Computer Science, Information Security, or related field, or equivalent combination of education and experience required.
* 4+ years information security or 8+ years application development experience required.
* 3+ years application development experience in C/C++, .Net, Java, or J2EE required.
* 3+ years experience performing application security tests against web sites or web applications required.
* Ability to speak, read, and type in English and Chinese (Mandarin and/or Cantonese) preferred, but not required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Thu, 23 May 2013 02:59:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Sr_-Application-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2220666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Sr_-Application-Security-Engineer-St_-Louis%2C-MO-Job-MO-63101/2220666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Senior Application Support Engineer position available in Saint Louis, MO.This position is responsible for providing Level 1 and 2 support (24x7) of Scottrade’s in-house and 3rd party distributed production applications, as well as deployment of new software, upgrades, and application code to remediate known defects. This position is responsible for effectively escalating to Level 3 in-house and 3rd party support teams. In addition, this position provides support, maintenance, and configuration services for various middleware and platform components, such as application servers, web servers, and message buses. The Senior Application Support Engineer ensures that application documentation needed for code release and support is accurate, tested, and complete, and provides services to automate installations where possible. This position provides technical expertise in support of all business and I.T. sponsored projects. Key Performance Indicators include Customer Satisfaction, Problem Resolution Rate, Application Availability, and Project Deliverable Success Rate.

Responsibilities:

* Provide advanced technical skills in monitoring, troubleshooting, maintenance, and enhancements of distributed applications and middleware.
* Provide technical expertise and perform tasks for all related projects where application releases across QA and Production environments are necessary (including Disaster Recovery and Business Continuity).
* Provide 24x7 support of the distributed applications and middleware.
* Work closely with business and I.T. associates, and outside vendors to effectively plan, deploy, document, and maintain the distributed application/middleware environments’ additions and changes.
* Maintain relationships with I.T. and outside Level 3 escalation points.
* Initiate and participate in timely communication to all stakeholders as necessary during release and incident processes.
* Provide mentoring and guidance to coworkers.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Solid understanding of Incident, Problem, Release, Change, and Project management policy and processes, as well as an established SDLC framework
* Excellent organizational skills with the ability to handle multiple tasks
* Intermediate level proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* 3+ years of technical experience in current Intel/Windows and Linux-based server operating systems
* Solid knowledge of TCP/IP networking fundamentals
* 3+ years of technical experience supporting and configuring application and web servers
* 3+ years of technical experience in software packaging and distributing, using packaging/distribution tools and scripting, including configuration and monitoring of related server components via WMI interface
* Solid knowledge of application code repositories and functions
* 3+ years experience in technical writing and documentation techniques, using tools such as MS-Office, Visio, and various screen capture utilities components and administration.
* 3+ years experience supporting multi-tier applications, including database connection configurations
* Bachelor’s degree in MIS or Computer Science is required, or equivalent combination of education and experience.
* Current MCSE certifications or other relevant technical certifications/training highly desirable.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Thu, 02 May 2013 03:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Senior-Application-Support-Engineer-St_-Louis%2C-MO-Job-MO-63101/2524073/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Senior-Application-Support-Engineer-St_-Louis%2C-MO-Job-MO-63101/2524073/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Build and Release Engineer position available in Saint Louis, MO. The main purpose of this position is to configure test environments for Scottrade’s in-house and 3rd party distributed production applications for the Quality Assurance department. This includes deployment of software changes, upgrades, and application code remediation to address known defects, as well as database changes. In addition, this position provides a thorough understanding of the Scottrade architecture and supports interfacing application servers, web servers, Windows servers, Linux servers, platform components and message buses. The Build and Release Engineer ensures the environment is documented and updated reflecting the latest code releases, ensures accuracy, and provides installation automation where possible. Key performance indicators include customer satisfaction, timely configurations to test projects, and accurate configuration to mirror production.

Responsibilities:

* Works closely with the business & IT associates, as well as outside vendors, to effectively plan, deploy, document and maintain the distributed application/middleware environments’ additions and changes.
* Collaborates with IT and outside Level 3 escalation points of contact.
* Initiates and participates in timely communication to all stakeholders as necessary during release processes.
* Provides advanced technical skills in monitoring, troubleshooting, maintenance and enhancements of distributed applications and middleware.
* Creates and maintains various QA test environments using VM Lab Manager with templates provided by the Server Administration department.
* Creates and maintains Wise deployment scripts and MSIs for deployments to Windows servers.
* Responsible for application software deployments to multiple testing environments.
* Responsible for performing configuration tests in environment immediately after updates are applied.
* Coordinates research on application release build/package issues.
* Works with Change Control, Quality Assurance, and PMO departments with scheduling releases.
* Performs other duties as assigned.

Knowledge, Skills, and Abilities:

* Solid understanding of Incident, Problem, Release, Change, and Project Management policy and processes, as well as an established SDLC framework.
* Knowledge of ITSM and ITIL V3 preferred.
* Ability to create application release packages and schedule the deployment of the packages via Altiris DS.
* Ability to work in a fast-paced dynamic team-oriented environment, while quickly adapting to changes.
* Experience with Windows 2003 and 2008 server administration and Linux administration preferred.
* Ability to deploy application changes to Windows, Linux, and AS/400 based servers and test environments.
* Intermediate knowledge of: Altiris Wise package Studio, Altiris Deployment Console, & Beyond Compare.
* Basic knowledge of: Windows Registry; IIS, Active Directory, Networking and Firewalls.
* Basic SQL server and Oracle database knowledge
* Intermediate level proficiency with Microsoft Word, Excel, Project, Visio, PowerPoint and Outlook.
* Highly motivated and strong attention to detail.
* Excellent organizational skills with the ability to handle multiple tasks.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* Bachelor’s degree in Computer Science, Information Systems, MIS, or similar field, or equivalent combination of education and experience.
* 5-7 years of IT experience required.
* 3-5 years experience creating build definitions and deployment scripting required, preferably utilizing Microsoft Team Build and Altiris Wise Package Studio.
* 3-5 years experience using a source code repository required, preferably using Microsoft Team Foundation Server.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location MO - St Louis]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Saint-Louis-Build-&-Release-Engineer-St_-Louis%2C-MO-Job-MO-63101/2600609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Saint-Louis-Build-&-Release-Engineer-St_-Louis%2C-MO-Job-MO-63101/2600609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Senior Application Support Engineer position available in Westminster, CO.This position is responsible for providing Level 1 and 2 support (24x7) of Scottrade’s in-house and 3rd party distributed production applications, as well as deployment of new software, upgrades, and application code to remediate known defects. This position is responsible for effectively escalating to Level 3 in-house and 3rd party support teams. In addition, this position provides support, maintenance, and configuration services for various middleware and platform components, such as application servers, web servers, and message buses. The Senior Application Support Engineer ensures that application documentation needed for code release and support is accurate, tested, and complete, and provides services to automate installations where possible. This position provides technical expertise in support of all business and I.T. sponsored projects. Key Performance Indicators include Customer Satisfaction, Problem Resolution Rate, Application Availability, and Project Deliverable Success Rate.

Responsibilities:

* Provide advanced technical skills in monitoring, troubleshooting, maintenance, and enhancements of distributed applications and middleware.
* Provide technical expertise and perform tasks for all related projects where application releases across QA and Production environments are necessary (including Disaster Recovery and Business Continuity).
* Provide 24x7 support of the distributed applications and middleware.
* Work closely with business and I.T. associates, and outside vendors to effectively plan, deploy, document, and maintain the distributed application/middleware environments’ additions and changes.
* Maintain relationships with I.T. and outside Level 3 escalation points.
* Initiate and participate in timely communication to all stakeholders as necessary during release and incident processes.
* Provide mentoring and guidance to coworkers.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities:

* Solid understanding of Incident, Problem, Release, Change, and Project management policy and processes, as well as an established SDLC framework
* Excellent organizational skills with the ability to handle multiple tasks
* Intermediate level proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
* Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude.

Education and Experience:

* 3+ years of technical experience in current Intel/Windows and Linux-based server operating systems
* Solid knowledge of TCP/IP networking fundamentals
* 3+ years of technical experience supporting and configuring application and web servers
* 3+ years of technical experience in software packaging and distributing, using packaging/distribution tools and scripting, including configuration and monitoring of related server components via WMI interface
* Solid knowledge of application code repositories and functions
* 3+ years experience in technical writing and documentation techniques, using tools such as MS-Office, Visio, and various screen capture utilities components and administration.
* 3+ years experience supporting multi-tier applications, including database connection configurations
* Bachelor’s degree in MIS or Computer Science is required, or equivalent combination of education and experience.
* Current MCSE certifications or other relevant technical certifications/training highly desirable.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location CO - Westminster]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.scottrade.com/job/Westminster-Senior-Application-Support-Engineer-Westminster%2C-CO-Job-CO-80003/2607500/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Westminster-Senior-Application-Support-Engineer-Westminster%2C-CO-Job-CO-80003/2607500/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Branch Manager position available in Kingwood, TX. The Branch Manager is responsible for the day to day operation of the branch office, leading branch planning and goal setting activities as well as the development of all branch associates. The Branch Manager supports licensed associates in such areas as margin rules and regulations, option strategies and advanced trading technologies. All duties and responsibilities are performed while providing excellent customer service to prospective and existing customers on the phone and in person. The Branch Manager's goal is to satisfy the customer needs, promote our value proposition and to ensure a memorable and satisfactory trading experience with Scottrade.

Duties and Responsibilities:

* Promote the benefits of Scottrade to prospective and current customers.
* Execute trades for customers who either walk-in or call over the phone in an accurate and professional manner.
* Provide customer service for all aspects of account maintenance.
* Keep up with reorg items, margin delinquencies; call customers to inform them of exercises, short option report, miscellaneous debits.
* Take lead information from potential customers and discuss the type of account paperwork needed with customer.
* Handle customer complaints and problems. Work with the compliance department as necessary.
* Review all branch reports.
* Keep branch statistics and P&L reports and ensure credit and charges are correct.
* Approve all paperwork before going to compliance.
* Maintain tally sheet/leads database reports/yearly summary.

Knowledge, Skills and Abilities:

* Prior management experience in brokerage industry helpful
* Excellent customer service skills
* Excellent verbal and written communication skills
* Excellent organizational skills
* Excellent computer skills including a proficient understanding of the Internet
* Excellent research/problem solving skills
* Proficiency with Microsoft Word, Excel, and Outlook
* Some travel required

Education and Experience:

* A current Series 7 and Series 63 license
* Series 9/10 license preferred or ability to obtain the license within 45 days
* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience required
* 3 to 4 years of licensed discount experience with a major discount brokerage firm preferred and absolute proficiency as a stockbroker in all areas of the discount industry
* Minimum 4 years customer service skills
* Clean U4 securities record

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location TX - Houston]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.scottrade.com/job/Kingwood-Branch-Manager-Kingwood%2C-TX-Job-TX-77325/2390297/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Kingwood-Branch-Manager-Kingwood%2C-TX-Job-TX-77325/2390297/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Description:

Scottrade, Inc. has a Service Center Stock Broker position available in Westminster, CO. The main purpose of this position is to answer customer inquiries regarding margin rules and regulations, options strategies, order entry, and Scottrade trading platforms. All duties and responsibilities are performed while providing excellent customer service to prospects and customers in various mediums including, phone, chat, e-mail and social media.

Responsibilities:

* Provide excellent customer service to all customers and prospects via phone, e-mail and chat.
* Execute trades for customers over the phone in an accurate and professional manner.
* Research and resolve trade execution disputes.
* Provide assistance to customers regarding stock quotes and news, account inquiries, and technical guidance.
* Provide assistance to prospects regarding Scottrade services, available account types, products, Website and trading platforms, and Branch Office information.
* Provide timely and professional responses to customer e-mail inquiries, and route or escalate customer e-mails appropriately to Compliance, Risk Mgmt, Supervisor, Marketing, etc.
* Perform password re-sets at customer and branch office request.
* Record lead information received by phone and e-mail into Compass.
* Assist with the orientation and training of new Service Center Stockbrokers.
* Assist customers and answer any questions about Scottrade.com, including any of the trading platforms.
* Work in detail with margin accounts, buying power calculations and account balances.
* Proactively promote the benefits of Scottrade, Inc. to prospects and customers.
* Promote up-selling and cross-selling opportunities to existing customers.

Knowledge, Skills, and Abilities:

* Excellent verbal and written communication skills.
* Excellent customer service skills. Ability to handle customer service issues in a professional manner.
* Excellent organizational skills and attention to detail. Ability to handle multiple tasks.
* Excellent computer skills including a proficient understanding of the internet.
* Basic math skills; ability to calculate commissions and perform margin calculations.
* Posses a broad knowledge of financial markets and other aspects of the brokerage industry.
* Ability to maintain a high degree of confidentiality.
* Intermediate level proficiency with Microsoft Word, Excel, and Outlook.

Education and Experience:

* Bachelor’s degree in Finance, Business, or related field, or equivalent combination of education and experience preferred.
* A current Series 7 and Series 63 license required. Clean U4 securities record.
* 1+ years customer service experience required.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English – Spoken, English – Written
Location CO - Westminster]]>Sat, 11 May 2013 02:59:00 GMThttp://jobs.scottrade.com/job/Westminster-Service-Center-Stock-Broker-Westminster%2C-CO-Job-CO-80003/2428835/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.scottrade.com/job/Westminster-Service-Center-Stock-Broker-Westminster%2C-CO-Job-CO-80003/2428835/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS